Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue using the online store of “Energía Positiva Siglo XXI, S.L. con CIF: B87274619”. The below terms and conditions (“the Conditions”) and the Terms of Use apply to your use of this Energía Positiva S.XXI Online Store and to any purchases you make through Energía Positiva S.XXI Online Store.
In the event of any conflict between the Terms of Use and these Conditions, the latter shall prevail. These Conditions and the Terms of Use apply between you and Energía Positiva S.XXI Online Store, whose registered office is at 14, Gravina Street, 28004, Madrid. Please address any complaints, queries or correspondence regarding these Conditions or Energía Positiva S.XXI Online Store, to the contacts as listed in our contact us page.
You may only purchase products:
Available for sale and details of which appear on Energía Positiva S.XXI Online Store; and
For delivery to addresses information included;
For personal use, either by yourself or by your intended recipient(s) of the products.
Details of the products available for purchase (including their price) are set out on Energía Positiva S.XXI Online Store. Energía Positiva S.XXI takes all reasonable care to ensure that all details, descriptions and prices of products appearing on Energía Positiva S.XXI Online Store are correct at the time when the relevant information is placed onto Energía Positiva S.XXI Online Store. Although every effort is made to keep Energía Positiva S.XXI Online Store as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.
Energía Positiva S.XXI may refuse or be unable to process your order if:
Order Cancellation:
You may change your mind and cancel your order within fourteen (14) working days after the day you receive your goods. If you choose to cancel your order we will refund:
Energía Positiva S.XXI will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us we may charge you for the cost incurred in collecting them from you.
*We will return the full price of a purchased product only in this website, as we don't return cash in our physical store.
Damaged Or Fault Products and Incorrect Order:
You may exchange your goods or obtain a full refund if the goods in your order are damaged or faulty upon receipt, or if the goods you have received are not the goods you originally ordered. Your product can only be returned/exchanged in the country it was purchased.
When returning damaged, faulty or incorrect orders we will refund:
When exchanging damaged, faulty or incorrect orders we will:
Stay In Touch:
We’d like to keep you up to date on all of our exiting new product launches, promotions, and Party Themes and Values campaigns. To keep up to date simply click register.
Our contact details can be found on our contact us page.
Energía Positiva S.XXI Online Store reserves the right to:
Energía Positiva. Siglo XXI
14 Gravina Street
28004, Madrid
E-mail: info@energia-positiva.com
Phone number: 810 527 736
If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect.
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